Right To Service    

Delivering public services in a time bound, decentralised and citizen friendly manner has been one of the major challenges facing the administration wing of the government.   Right to Public Services legislation in India comprises statutory laws which guarantee time-bound delivery of various public services rendered to citizens and provides mechanism for punishing the errant … Read more

SAMADHAN Scheme

On 26 January 2013, the Uttarakhand government had launched a portal for online registration of people’s complaints and their quick redressal. Launching the portal called “Samadhan” (solution), the thenUttarakhand Chief Minister Vijay Bahuguna described it as a step towards transparency. The CM assured the people that he will personally monitor the the functioning of the … Read more